Playbook
A practical plan for piloting, sequencing and timing a 360 across a leadership program.
Running a 360 for one leader is a two-week project. Running one across a leadership program of 50 or 100 leaders is a different kind of problem, and most of the difficulty sits in the work around the assessment: rater lists waiting for approval, the same peers nominated by several leaders, managers who have never run a debrief, and a talent review date that won't move.
This playbook covers the planning that sits on top of a single cycle, from piloting and splitting the group into waves to preparing raters and managers, timing the results so they arrive while they can still shape decisions, and deciding what runs after the first cycle. For the mechanics of one cycle, start with How to Run a 360 in 14 Days.
A common timing mistake with a program is launching when the rollout is ready rather than when the results are needed. If the reports are meant to inform a talent review, a promotion round or the start of a development program, that date is your anchor, and everything else gets scheduled backward from it.
For a cohort run in three waves, a workable plan starts about eleven weeks out. The plan below has no slack in it, so if rater approvals tend to run slow in your organization, start a week earlier.
| Weeks before the decision | What happens |
|---|---|
| 11 | Send the pilot group its rater note and brief the pilot managers |
| 10 | Pilot group launches |
| 8 | Pilot reports arrive and pilot debriefs are held |
| 7 | Adjust the note and briefing, then send the senior leader's note to the cohort and brief its managers |
| 6 | Wave 1 launches |
| 5 | Wave 2 launches |
| 4 | Wave 3 launches, and wave 1 reports arrive |
| 3 | Wave 2 reports arrive |
| 2 | Wave 3 reports arrive |
| 1 | Last debriefs are done, and HR reads across the reports |
| 0 | The talent review |
Each wave runs the standard 14-day cycle, with reports the day after it closes. Spacing the waves a week apart keeps every debrief inside a four-week window.
The point of a pilot is to test your process, because the sample reports already show you the output. Run one full cycle with a small group and watch where it snags, including whether raters understand the invitation, how long approving rater lists actually takes, whether managers know what to do with the reports, and which questions land in HR's inbox. Give the pilot the same rater note and manager briefing the cohort will get, so it tests the process the cohort will actually go through.
Pick 10 to 15 leaders from different parts of the business, and include a manager or two who is skeptical of 360s, because their questions are the ones the rest of the cohort will ask. If your whole group is close to that size, the pilot is your first wave. Hold the pilot debriefs before you finalize the waves, since the debriefs show you how much preparation managers need.
Launching every leader on the same day sounds efficient, but it puts all the work into the same two weeks. Every rater list needs approval at once, and anyone nominated by several leaders gets several invitations in the same few days. A cohort small enough for one person to approve in a day or two can run as a single wave, and the rest of this page still applies. For a larger group, waves spread the load, and a few rules make them work.
An invitation from a platform nobody has heard of is easy to ignore. A short note from a senior leader before the first wave launches gives raters a reason to open it, and it only needs to cover four things:
In a cohort rollout the manager carries most of the follow-through, and many managers have never debriefed a 360. Brief them as a group before the first wave launches. An hour should cover what the two reports contain, who receives which (the Assessment Report goes to HR and the manager, the Development Report to the leader), and how to run a debrief that starts with what the leader does well and ends with one specific thing to work on.
Ask managers to hold each debrief within a week of the report arriving, and to fold it into a one-on-one they already have instead of scheduling something new, because a debrief attached to an existing meeting is harder to postpone.
Once the last wave closes, you have a consistent read on a whole group of leaders taken over the same few weeks, which a single 360 can't give you. Use the final week before the review to look across the Assessment Reports for three things.
The data informs the review, and the decisions stay with the people in the room. What changes is that every leader is discussed from the same kind of evidence, gathered the same way over the same few weeks.
If your reviews come once a year, the cycle that feeds that review is the whole plan. A second full cycle, or a targeted cycle between reviews, is something to add once the first has run. A rollout that happens once tells you where your leaders stood in one season, and running it again is what shows you who has moved.
If you do add cycles, two kinds work together.
For an organization with talent reviews in July and December, a year with both kinds could look like this.
| Cycle | Launches | Covers | Feeds |
|---|---|---|---|
| 1 | Early February | Targeted | A check on development plans set after the December review |
| 2 | Early June | Full population | The July talent review |
| 3 | Early September | Targeted | A check on progress since the July review |
| 4 | Early November | Full population | The December talent review and next year's development plans |
HR reads those cycles together by putting each leader's reports side by side, and a single low cycle is context to weigh rather than a verdict (Using the What and the How in Promotion Decisions covers why one cycle should never be treated as definitive). Whatever rhythm you choose, put the next cycle's date on the calendar before the current one wraps up, while the effort is still fresh.
Choosing the launch date by when the rollout is ready instead of when the results are needed.
Launching a large cohort on the same day.
Skipping the pilot, or running it and changing nothing afterward.
Leaving managers to work out the debrief on their own.
Extending one wave's deadline, which stacks its debriefs onto the next wave's.
Get Started
Individual assessments are $150, and a pack of ten is $125 each. Enterprise pricing is available for larger cohorts and ongoing programs, and every engagement starts with a call.
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